Privacy Policy
Plastic Surgery Art and Science Institute and SurgeryArt.com (“we,” “our,” or “us”) are committed to protecting your privacy. We are also dedicated to maintaining the confidentiality of your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit and use https://surgeryart.com/ (the “Website”). We reserve the right to update or modify this policy at any time at our discretion. Updates will be reflected by the revised “Last Updated” date above.
Collection of Your Personal Information
We may collect personal information in various ways, including but not limited to:
- Subscribing to our newsletter
- Completing a contact or consultation request form
- Scheduling an appointment
- Communicating with our office
- Using analytics tools such as Google Analytics
Under U.S. privacy laws, personally identifiable information (PII) refers to information that can identify, contact, or locate an individual. We may request certain PII in order to provide services, respond to inquiries, or improve your experience.
We collect information to:
- Provide requested services
- Respond to inquiries
- Personalize user experience
- Improve our website functionality
- Send relevant updates or marketing communications
You may opt out of marketing communications at any time by following the unsubscribe instructions included in emails or by contacting our office directly.
What Personal Information We Collect
When you interact with our website, we may collect:
Contact Information
- Name
- Email address
- Phone number
- Any information voluntarily submitted through forms
Website Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of visits
Marketing & Communication Preferences
- Email subscription preferences
- SMS opt-in consent
You may visit our website anonymously. Information is collected when you:
- Fill out a contact form
- Subscribe to emails
- Request a consultation
- Interact with online features
Log Data
Whenever you visit our website, your browser may automatically send information to our servers known as Log Data. This may include:
- IP address
- Browser type
- Pages visited
- Time spent on pages
- Date and time of access
- Referring URLs
This information is used for analytics, security monitoring, and improving Website performance.
How We Use Your Personal Information
We may use collected information to:
- Provide and improve our medical and aesthetic services
- Respond to patient inquiries
- Schedule consultations and appointments
- Send updates, marketing materials, or service announcements
- Comply with legal obligations
- Improve Website functionality and user experience
Who We Share Personal Information With
We do not sell, rent, or trade your personal information.
Service Providers
We may share information with third-party vendors assisting with:
- Website hosting
- Payment processing
- Email marketing
- Analytics
These vendors are contractually obligated to maintain confidentiality.
Legal Authorities
We may disclose information if required by law or to protect our legal rights, safety, and property.
Non-personally identifiable information may be shared for marketing, research, or statistical purposes.
Security
We implement appropriate technical and administrative safeguards to protect your information both online and offline.
Security measures include:
- SSL encryption (https protocol)
- Secure hosting environments
- Access-restricted systems
- Routine vulnerability scanning
While we strive to protect your information, no online transmission is 100% secure.
Cookies
We use cookies and similar technologies to:
- Improve user experience
- Analyze Website traffic
- Remember user preferences
- Support advertising campaigns
Cookies are small data files stored on your device. You may disable cookies in your browser settings, though some Website features may be limited.
Google Analytics
This Website may use Google Analytics to analyze Website usage. Google Analytics collects anonymized data, including IP address and browsing behavior.
For more information, visit:
https://policies.google.com/privacy
You may opt out using Google’s browser add-on.
Google Ads & Remarketing
We may use Google Ads remarketing services to advertise to previous Website visitors. Third-party vendors, including Google, use cookies to serve ads based on prior visits to our website.
You may manage ad preferences via Google Ad Settings.
Facebook Pixel
Our website may use Facebook Pixel to measure advertising effectiveness. This tool allows us to track visitor behaviour after interaction with Facebook ads.
Data collected is anonymous to us but may be associated with your Facebook account under Facebook’s privacy policies.
You may manage ad preferences directly within your Facebook settings.
Contact Form Data
When submitting a form on our website, we may collect:
- Name
- Email address
- Phone number
- IP address
- Message content
Form submissions may be stored securely in our website database and emailed to authorized staff.
Please do not submit sensitive medical information via general Website forms.
Patient Images
All patient images displayed on this Website are the property of Plastic Surgery Art and Science Institute.
Images are only published with written patient consent. If you wish to request removal of your images, please submit a written request to our office.
HIPAA Compliance
Our medical practice complies with HIPAA regulations. However, this Website is not a secure portal for transmitting protected health information (PHI).
For confidential medical matters, please contact our office directly by phone.
We may use health information for:
- Scheduling appointments
- Coordinating care
- Referrals
- Processing insurance claims
We do not share your medical information without authorization except as permitted by law.
Your Rights Under HIPAA
You have the right to:
- Request access to your medical records
- Request amendments to your records
- Receive an accounting of disclosures
- Request confidential communications
- Obtain a copy of our Notice of Privacy Practices
More information is available at:
https://www.hhs.gov/hipaa/for-individuals/index.html
Children’s Privacy
This Website complies with the Children’s Online Privacy Protection Act (COPPA) and does not knowingly collect PII from individuals under 13 years of age.
If we learn that a child has submitted personal information, we will promptly delete it.
SMS Consent & Opt-Out Policy
We do not sell or share SMS opt-in data with third parties.
By providing your phone number, you consent to receive SMS communications related to appointments or services. You may opt out at any time by replying STOP.
Data Retention
We retain personal data as long as necessary to:
- Provide services
- Comply with legal obligations
- Maintain medical records as required by law
Third-Party Links & Embedded Content
Our website may contain links or embedded content from third-party sites. These sites may collect data independently. We are not responsible for their privacy practices.
Complaints
If you believe your privacy rights have been violated, you may submit a written complaint to our office. You will not face retaliation for filing a complaint.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Continued use of our website after updates indicates acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Plastic Surgery Art and Science Institute
8383 Wilshire Blvd. Suite 800
Beverly Hills, CA 90211
Phone: 310-678-8500
Email: [email protected]
Website: https://surgeryart.com/
